The Care Quality Commission is an executive non-departmental public body of the Department of Health of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England.
Please click here to view our latest report which was rated GOOD. The report is in the name of ‘Edinburgh House’ which was the name of our care home until we rebranded in September 2017.
We saw staff engaged with people in a patient, caring manner. Staff knelt down beside people when speaking with a person who were seated, which helped the person see the member of staff and hear what they said to them. We observed staff encourage, reassure and praise people. People’s care plans and other records were written in a respectful style.
– Extract from CQC report, September 2017